What Shipping Methods Are Available?
How long will it take before I get my item?
Do you ship Internationally?
Can I track my order?
ORDER AND RETURN POLICY
I have changed my mind. Can I still cancel order?
How can I track my return order?
How can I eligible for a refund?
Do I get a refund?
What is the return notice period?
Why can’t I return certain items?
If you didn’t find your question here just send us an email at [email protected] We would love to hear from you.😇
The fulfillment address is your shipping address. If you have an international address, it is very helpful if you rewrite your address in the Special Instructions field during check out.
Yes! However, we are not responsible for additional charges you may arise as a result of international shipping.
Currently we accept Lino Token and all American major credit card brands.
Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.
When you first receive your order please don’t sign for anything without checking the items are included are not damaged and working well with the mail carrier present. If there is an issue with the product please take pictures of the item in its current state showing the item and the damaged or not as described item. please keep the pictures to show us as proof of the damaged or NAD (Not As Described) product when you contact us about a return. Please Note: that our return and refund policy is 7 days, so if after 7 days and you didn’t contact us we can’t offer you a return or refund unfortunately. If you are approved for a return then you as the customer will pay for shipping back to us, but we’ll refund the cost of shipping that we originally charged you. Please note that some products are not eligible for return for example Chairs, lamps, hard drives and rings, are some of the items that are not eligible for return. For more details and info regarding in-store returns, see our refund/exchange policy.